Frequently asked questionsSYNERGY HomeCare
of Stamford

Frequently Asked Questions


What if I need to speak with someone after business hours?
I have insurance, and I’m not sure if it covers non-medical home care. Will SYNERGY HomeCare verify coverage before starting service?
Is Medicare or Medicaid available for non-medical in-home care?
What different services do you offer?
Can you do short term senior care?
Can you care for someone in a facility (hospital, nursing home, or assisted living)?
What if a family member needs to be put in a care facility while receiving SYNERGY HomeCare services?
Do I have to sign a contract locking me into services?
How often do I get billed for services?
Is there any additional cost to me?
Do you accept credit card payments?
Why would I hire a SYNERGY HomeCare caregiver versus a private caregiver for my family?
What should I be looking for in a non-medical home care agency?
How long will it take to get a caregiver?
Can I help choose the caregiver and meet them in advance?
What happens if a caregiver is unable to show up for a scheduled shift?
How do you select my caregiver?