|We’re proud to announce winning our third consecutive Leader in Excellence Award!|
For the third straight year, we’re delighted to announce that we have received the distinguished Provider of Choice, Employer of Choice and Leader in Excellence Awards from Home Care Pulse, the renowned leaders in quality assurance for home care. This award is the highest recognition from Home Care Pulse and is awarded to distinguished home care agencies that consistently rank among the very highest in ten or more quality metrics. As a Leader in Excellence, SYNERGY HomeCare is now among the top 10% of home care providers who participated in the nationwide Home Care Pulse Satisfaction Management Program.
This achievement demonstrates our continued commitment to exceptional care and quality improvement. In order to be considered for this award, 10% of our clients and caregivers were interviewed on a monthly basis by Home Care Pulse. Over a 12-month period, SYNERGY HomeCare received high satisfaction ratings from both clients and caregivers in areas including caregiver training, compassion of caregivers, scheduling, communication, client/caregiver compatibility, and more. Using feedback from clients and staff, along with quality benchmarks from Home Care Pulse, the SYNERGY HomeCare management team set goals to achieve the highest level of excellence possible.
“While this is our third straight year earning this prestigious award, this year it means so much more. Navigating through a difficult pandemic in 2020 while maintaining high quality standards was manageable only because of our deeply dedicated caregivers and operations staff. We are proud of the entire team and look forward to a great 2021.” said Frank Shannon, President.
The Best of Home Care – Leader in Excellence Award showcases the leading home care agencies in the country. Home Care Pulse believes that by recognizing these providers, those seeking in-home care for a loved one will be able to choose the best home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” said Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize SYNERGY HomeCare as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”
To learn more about SYNERGY HomeCare, the leader in home care services in Chicago, IL, and how we can help a senior you love live life to the fullest, contact us any time at (773) 868-3183.